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FAQ

Our patients have many questions when they visit our podiatry offices. In our FAQ, we have provided answers to the most common inquiries, allowing visitors to get a better grasp of their condition before they even make an appointment. Browse or search our FAQ today to get started!

Do I need a referral to come and visit a podiatrist?
No you don’t need a referral if you are a private patient. If you are a DVA card holder you will need a referral from your GP. Your GP may also refer you for one or more visits under an Enhanced Primary Care Plan, which are partially covered by Medicar …
Do you do ingrowing nail surgery?

Yes, we offer non-invasive nail surgery in the clinic to treat acute and chronic ingrowing nails.

Do you do wart surgery?

Yes, we can remove warts surgically (via a procedure called a curettage) in the clinic.

Do you have HICAPS?

Yes, we do have Hicaps, so you can claim on the spot if you bring your private health card with you.

Do you offer pensioner discount?

Yes. For aged pension and health care card holders we offer lower consultation rates.

Do you sterilise your equipment?

Yes. All instruments are cleaned and sterilised after each use in accordance to current Australian Sterilisation guidelines. Many items that we use are sterile and disposable.

How long does an appointment run for?

New patient and general standard appointments generally run up to 30 minutes in length. If you have complex foot issues we may require a longer appointment. For biomechanical assessments/scanning and minor surgical procedures please allow at least 45-6 …

Is podiatry covered by Medicare?

If you are referred by your GP under a Enhanced Primary Care Plan or a Chronic Disease Management Plan you are eligible for up to 5 visits per year to us and these are partially covered by Medicare.

Is Podiatry covered by private health insurance?

It depends on your level and type of cover but podiatry is generally covered by most private health fund extras cover. You will need to check with your health fund to see if you are covered and if any waiting periods apply.

Is there parking available?

Yes, right in front of our building on our premises. There is a disabled parking bay available and wheelchair access.

What are your opening hours?

We are open Monday to Friday 8:30am-5:00pm. On Thursdays we offer later appointments until 7pm. The clinic is also open every second Saturday morning 8:30am-12:30pm

What does a podiatrist do?

For a detailed description of what a podiatrist does (as well as what a podiatric surgeon does), see this post.

What is an orthotic and what it is used for?

Orthotics are devices that are placed in your footwear and are designed to support and improve the function of the foot. They are very effective for a wide variety of musculo-skeletal complaints or injuries. There are various types of orthotics. Custom …

What is Low level laser therapy?

Low level laser therapy is a painless, non-invasive treatment that uses light therapy to reduce inflammation, reduce pain and promote tissue healing. It is useful for acute and chronic musculo-skeletal injuries, trigger points/myofascial pain and neuro …

What is the BodyTech Treadmill?

This equipment is the latest in foot analysis technology (and the only one in WA). It allows us to look at your foot position, balance and stability when you are standing, walking or running. Essentially, it allows us to scientifically and accurately m …

What is your privacy policy?

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and the personal information which we hold will be held securely in accordance with our internal security policy and the law. The privacy A …

What should I bring to my appointment?

To ensure that the podiatrist has all information to best treat you, please bring the following items (if relevant) with you to your appointment: Private Health Fund card Scans & X-Ray films Current Orthotics Shoes that you wear regularly (work, sc …

When can I go back to work after toenail surgery?

In most cases after clinic-based toenail surgery, you can return to work the next day. If you have to wear boots or enclosed shoes, it is often better to have a few days off. For more complex procedures you may need up to a week off work, depending upo

Will my treatment hurt?

We aim to provide a comfortable experience for everyone. We pride ourselves on educating the patient about the treatment process, and using a gentle approach. If we need to administer a local anaesthetic, we can do this with minimal to no discomfort. F …